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Please note that orders will be shipped on Mondays, Tuesdays, and Thursdays.

Frequently Asked Questions

Training

Where are the manicure training courses held?

Training courses take place at Rua Artur Neves, 150, 4425-624 Pedrouços, Maia.
Training at another location is possible, upon consultation.

How long do the training courses last?

Training hours are from 10:00 to 18:00, with a one-hour lunch break.

Vacuum Cleaners and Filters

What is the difference between carbon and polyester filters?

The carbon filter absorbs product odours, such as acrylic.

How often should I change the filter?

We recommend replacing the filter every 3 months. In case of intensive use, replacement should be more frequent.

How to clean the filter?

At the end of each working day, the filter must be shaken to remove residue.
⚠️ The filter is not washable and must not come into contact with water.

Does the Afinia Portable Dust Collector have the same power as the NDC Desktop Dust Collector?

No. The Afínia Portable Dust Collector has an extraction power of 230 m³/h, while the NDC desktop collector has a power of 270-320 m³/h, depending on the model.

What is the warranty period?

Our equipment is for professional use. The equipment has a 6-month warranty.

I have a problem with my vacuum cleaner. How can I contact your team?

You should follow the steps indicated on the After-sales support page.

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