1. Who is responsible for processing your personal data?
1. Who is responsible for processing your personal data?
The entity responsible for the collection and processing of your personal data will be the commercial company ANITASABINA UNIPESSOAL LDA., legal person no. 516377191, with registered office at Rua ArturNeves, N.º 150 4425-624 Maia, and governed by Portuguese law, which sells the product or provides the contracted service and, in this context, decides which data are collected, the means of processing, and the purposes for which the data are used. It is also responsible for monitoring the compliance of processing with applicable regulations, providing clarifications, and cooperating with the National Data Protection Commission.
2. What personal data is collected and processed and how is it obtained?
2. What personal data is collected and processed and how is it obtained?
- Personal Data is any and all information, of any nature and on any medium, relating to an identified or identifiable natural person. An identifiable person is considered to be a person who can be identified directly or indirectly by any element that allows for their identification. The personal data processed includes, in particular, name, contact details, postal address, email addresses, telephone numbers, civil and tax identification documents, positions, tax information and billing data, bank details, data on customer visits to the website or communications sent electronically, information relating to the history of services and products purchased, and data resulting from the type of services/digital content purchased.
- Data protection rules are only applicable with regard to the collection of data relating to natural persons, and do not concern data relating to companies or other legal entities. However, there is the possibility of collecting personal data relating to partners, managers and/or employees of the company.
- The collection of personal data is carried out as part of the procedure for contracting our products and services, or pre-contractual measures aimed at eventual contracting, extending to third parties, when necessary for the perfect execution of the services to be provided.
3. How and on what basis do we use personal data?
3. How and on what basis do we use personal data?
- The personal data collected is used for pre-contractual steps, for the execution of the ordered service or product, and/or for the delivery of the acquired digital content. Personal data is processed to provide information requested by the client and to guide and manage the contractual relationship. Your data is also processed to comply with tax and anti-money laundering and terrorism financing legislation, as well as for conflict checking and in the pursuit of our legal, regulatory, and risk management obligations. Grounds for use include:
- Provision of consent: when the client gives their free, informed, specific, and unambiguous consent, in written or verbal form.
- Pre-contractual steps: When you send us an information request via email, WhatsApp, or any of the forms available on the website, for this purpose, to inquire about our products or services;
- Contract execution: when the processing of personal data is necessary for the execution of the service, within the scope of the contracted service provision, for the delivery of digital content and/or for order processing;
- Compliance with a legal obligation: when the processing of personal data is necessary to comply with a legal obligation, such as the obligation to identify the client or to communicate identification or traffic data to police, judicial, tax, or regulatory entities.
- Legitimate interest: when the processing of personal data corresponds to a legitimate interest of FLORANI, such as, for example, the processing of data for service quality improvement and for marketing and advertising reasons. FLORANI, for the normal pursuit of its commercial activity, needs to disclose its products and services to new clients and to sell new products and services to former clients. Indeed, by subscribing to free products or accessing waiting lists, personal data such as name, email, and telephone contact are collected for direct marketing purposes related to FLORIANI's activity, whose interest is legitimate and meets the information objectives of the user who subscribed to the products/waiting lists to obtain more information about nail art training and products, considering that the use of data for direct marketing purposes does not offend the fundamental interests, rights, or freedoms of the data subject. In any case, the data subject is always given the option not to receive further advertising.
4. Who are the personal data subjects?
4. Who are the personal data subjects?
The individual user to whom the data refers, even if representing a collective entity, and who has contracted or demonstrates any intention to contract FLORANI's services through the website, even if merely by submitting a contact request.
5. Which categories of personal data will be processed?
5. Which categories of personal data will be processed?
CUSTOMER ACCOUNT REGISTRATION:
- name, email address; NIF (Tax ID number); address and telephone contact;
COURSES/WORKSHOPS/EBOOKS:
- name, email address, telephone contact, address (optional) and tax identification number;
ORDERS:
- name, email address, telephone contact, shipping address; tax identification number and IBAN if payment was sent by bank transfer.
NEWSLETTERS, WAITING LISTS AND FREE PRODUCTS/SERVICES:
- name, email address and telephone contact.
6. For how long do we process your personal data?
6. For how long do we process your personal data?
Your personal data is processed only for the period necessary to achieve the defined purpose and as applicable, namely:
- Invoices, receipts and accounting documents, for 10 years, the data necessary for information to the Tax Authority for accounting or tax purposes or data related to commercial bookkeeping;
- Record of communications exchanged and record of orders, within 20 years after the order is placed or the service ends, which corresponds to the statute of limitations for contractual civil liability.
After the respective retention period has elapsed, the data will be deleted or anonymized, in cases where they should not be retained for a different purpose that may persist.
7. With whom do we share your personal data?
7. With whom do we share your personal data?
Your personal data is not sold, rented, or made available to third parties for commercial purposes. The sharing of your personal data with third parties, in accordance with current contractual and legal provisions, is restricted to:
- Public entities, including but not limited to, Courts; Tax Authority; Social Security, etc.
- Professionals who collaborate with the website owner, under an employment contract or service provision agreement.
- Service providers to the owner, namely IT website providers, regarding the installation and maintenance of software used by the website owner, as well as accounting and legal service providers.
- When necessary or required, personal data may also be shared with regulatory authorities, courts, and official entities. Although unlikely, we may be required to disclose your data to comply with legal requirements. We will make reasonable efforts to notify you before such sharing, unless we are legally prevented from doing so.
8. How do we protect personal data?
8. How do we protect personal data?
Adequate, necessary and sufficient logical, physical, organizational, and security measures are in place to protect your personal data against destruction, loss, alteration, dissemination, unauthorized access, or any other form of accidental or unlawful processing.
9. To which countries do we transfer personal data?
9. To which countries do we transfer personal data?
If the provision of the service implies a conflict with a legal framework different from the Portuguese one, it may be necessary to transfer your personal data to locations outside Portugal. If the data has to be transferred outside the European Economic Area ("EEA") – and which is not on the list of countries that the European Commission has already considered to have adequate levels of personal data protection – data transfers will be ensured in full compliance with the applicable legal standards, namely Chapter V of the GDPR.
10. What are your rights and how can you exercise them?
10. What are your rights and how can you exercise them?
- Right of access – the right to obtain confirmation of which of your personal data are processed and information about them;
- Right to rectification – the right to request the rectification of your personal data that is incorrect/outdated or to request that incomplete data be completed;
- Right to erasure or "right to be forgotten" – the right to obtain the deletion of your personal data, provided there are no valid grounds for its retention;
- Right to portability – the right to receive the data you have provided in a commonly used and machine-readable digital format or to request the direct transmission of your data to another party who will become the new controller of your personal data;
- Right to withdraw consent or right to object – the right to object to or withdraw your consent, at any time, to data processing;
- Right to restriction of processing – the right to request the restriction of the processing of your personal data, in the form of suspension of processing or limitation of the scope of processing to certain categories of data or processing purposes;
- Right to complain – the right to lodge a complaint with the supervisory authority, the CNPD, in addition to the company. The exercise of rights is free of charge, unless the request is manifestly unfounded or excessive, in which case a reasonable fee may be charged taking into account the costs. Information must be provided in writing, but if you request it, it can be provided orally. Requests should be responded to within a maximum of 30 days, unless the request is particularly extensive or complex. Exercise your rights via the following address support@florani.pt.
Furthermore, you have the right to lodge a complaint with the supervisory authority, the CNPD, if you consider that the requirements of the GDPR or applicable national legislation regarding your personal data have not been met.
11. Cookie Policy
11. Cookie Policy
This information and website are owned by ANITA SABINA UNIPESSOALLDA., legal entity no. 516377191, with registered office at Rua Artur Neves, N.º 150 4425-624 Maia, and are governed by Portuguese law, hereinafter referred to as “FLORANI”.
A cookie is a small text file that is installed on your computer or mobile device whenever you visit this website. If you consent, we may use cookies and other tracking technologies to collect and store your information.
The following cookies are collected through this website:
Essential or Necessary Cookies: These cookies are used to provide the user with requested tools or services.
Third-party Cookies: These cookies are placed by third parties on the user's device, providing information about the user's activity and browser patterns (example: visits to a site, pages visited, links and advertisements clicked - insert third-party cookies collected here). These cookies can determine if third-party services are being used, identify user interests, adjust advertising, and enable advertising that is relevant to site users.
Functionality Cookies: These cookies are used to apply our users' selections and settings, to save our users' preferences and recognize them when they return to our Site, and also to help us customize content and learn user preferences (example: name, language or region).
Analytical Cookies: These are cookies that help us understand how users use our Site, collecting information about the number of visitors, pages visited, and visit durations. These cookies also help us measure the performance of our promotional campaigns and optimize the best user experience.
The owner uses external platforms (identify all platforms that power the site: e.g., Google Maps API; Google Analytics, Calendly, etc.) to power the website. To learn more about the cookies collected by these platforms, you should consult their cookie policies, as they are the sole entities responsible for managing the collected cookies.
You can refuse the storage of cookies through your browser's tools by accessing your privacy settings and selecting the option that disables the automatic acceptance of cookies. BUT PLEASE NOTE THAT DISABLING ESSENTIAL COOKIES MAY CAUSE SERVICES TO BECOME UNAVAILABLE OR HAVE TECHNICAL CONSTRAINTS.
If this is your intention, you can select one of the links below to get more information on how to disable cookies in your browser:
CHROME: https://support.google.com/accounts/answer/61416?hl=pt
SAFARI: https://support.apple.com/pt-pt/HT201265
INTERNET EXPLORER: https://support.microsoft.com/pt-pt/help/17442/windows-internet-explorer-delete-manage-cookies
If you want to know more about cookies, visit https://www.allaboutcookies.org/, where you will learn how to manage settings for various web browsers. If you choose to disable cookies, please remember that this may partially or totally affect your browsing experience on the site.
For more information, please contact us at support@florani.pt.
This Cookie Policy page was drafted by a Lawyer, and its content is protected by Copyright. Therefore, any reproduction, even partial, is prohibited under penalty of committing the crime of counterfeiting, provided for and punished by articles 196 and 197 of the Code of Copyright and Related Rights, punishable by imprisonment for up to three years and a fine of one hundred and fifty to two hundred and fifty days, according to the seriousness of the infringement, both doubled in case of recidivism.